# A question, a correction, a useful failure

Current contact availability and what to prepare for a useful report without sharing private work.

[Canonical page](https://ptichi.com/product/contact)

Contact is not available from this website yet. This page does not submit messages or accept attachments. The guidance below can help you prepare a report to keep for later.

## Tell us where the useful part breaks

A good report can be short:

1. Link to the page and name its language.
2. Say what you expected and what happened instead.
3. For a display problem, include browser and approximate window size.
4. For a factual correction, quote the relevant sentence and share a source or explanation.

For example: “On the German exercise page at a narrow window size, the playback label covers the next button.” That gives us something to reproduce. “It feels broken” is understandable, but harder to investigate.

## Public means public

Do not attach voice recordings, transcripts, client material, passwords or personal medical details. A screenshot can contain private browser tabs and account names; crop or redact those before posting.

We do not currently provide a private support upload channel. If a problem needs sensitive material to explain, start with a general description and do not send the material. No response-time guarantee is offered.

## What belongs here

Missing sources, misleading wording, inaccessible controls, translation mistakes and broken links all count. You do not need to propose a fix before reporting the problem.

Ptichi is under development. A request is useful input, not a promise that the next release will contain it. The public roadmap explains what would justify the next steps.

Interactive controls remain on the canonical page. This is a saved text representation, not a completed practice or a product result.

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